No mystery, no surprises. Here's exactly what happens from the moment you request a free estimate to the final walkthrough on your finished surface — and why each step matters.
14+ Years in the GTA | 3-Year Warranty | Free Estimates
Most resurfacing jobs that fail in their first or second winter fail for the same reason: a contractor skipped one of these steps to save time. We don't. Every Artisan Coat project follows the same 5-step process — that's why our 3-year warranty exists and why we get called in to fix other companies' work.
We come to your property, measure the surface, and inspect the condition of the existing concrete. We're looking for: structural integrity, drainage, settling, crack patterns, sealer condition, and prep complexity. We walk you through finish options (Jewelstone, microcement, broom, knockdown) and give you a fixed-price written quote.
If photos are easier, you can also WhatsApp a few pictures of your surface plus a rough measurement and we'll send back ballpark pricing in a few hours.
This is the make-or-break step. We pressure-wash the surface to remove dirt and loose material, then diamond-grind or shot-blast to open the concrete pores and remove old sealer, paint, and oxidation. For some surfaces we also acid-etch to ensure perfect chemical bonding.
The goal is a clean, profiled substrate the overlay can mechanically and chemically grip.
Every visible crack gets routed (cut wider with a grinder) and filled with structural polymer crack repair. Spalled corners, broken edges, and chipped step nosings are rebuilt with overlay mortar. Settled control joints are addressed.
If your slab has 11 cracks, all 11 get repaired — not just the worst ones.
Now we apply your chosen finish. Each one is its own craft, but the principles are the same: thin layers, proper cure times, controlled environment, no shortcuts.
Once the overlay has cured, we apply 2–3 coats of premium UV-stable, frost-resistant sealer. For exterior GTA work we use sealers rated for Canadian freeze-thaw cycles — most failures we see in other contractors' work come from using the wrong sealer for our climate.
After the final coat cures (24–72 hours depending on the system), we do a full walkthrough with you, hand over care instructions, and your 3-year warranty starts.
Diamond grinding takes hours but it's the difference between a finish that lasts 15 years and one that fails in 2.
We use sealers engineered for Canadian freeze-thaw. Other contractors use the same generic sealers as Florida pool decks.
No subcontracting. The team that quotes is the team that builds. 14+ years of consistency.
If anything fails because of materials or workmanship within 3 years, we come back and fix it. No fine print.
Book your free estimate. We'll come measure, diagnose, and give you a real quote — no obligation, no pressure.
Book Free Estimate 💬 WhatsApp a PhotoWant more detail? See our case studies for full project breakdowns, or our FAQ page for common questions.